Contact information

VelvetSeoul is committed to providing exceptional service and professional skincare expertise. If you have any questions regarding our Yeoner Ferment products, your order, or our PDRN technology, please do not hesitate to reach out to our team.

Trading Name: VelvetSeoul

Legal Entity: CETCOMMERCE LTD

Company Registration Number: 15172378 (Registered in the United Kingdom)

Get In Touch

  • Email: For customer support, order enquiries, or wholesale opportunities:

    [Sizin Destek E-postanız] (We aim to respond to all enquiries within 24 hours, Monday to Friday.)

  • Registered Office Address: CETCOMMERCE LTD

    71-75, Shelton Street,

    Covent Garden,

    London, WC2H 9JQ,

    UNITED KINGDOM

  • Business Hours: Monday – Friday: 09:00 – 18:00 (GMT)

    Saturday – Sunday: Closed

Frequently Asked Questions

Before reaching out, you might find a quick answer in our [Link to FAQ Page] regarding shipping, returns, and how to use our Salmon DNA (PDRN) serum.