Frequently Asked Questions
PRODUCT & SCIENCE
Q: What is Salmon DNA (PDRN) and how does it work? A: PDRN (Polydeoxyribonucleotide) is a cutting-edge cellular repair ingredient extracted from Salmon DNA. It shares a high degree of biocompatibility with human DNA, allowing it to penetrate the dermis to stimulate cell regeneration, repair the skin barrier, and naturally enhance collagen synthesis. It is essentially "bio-identical" repair for your skin.
Q: Will this serum leave my skin feeling greasy? A: Not at all. The Yeoner Ferment Ampoule Serum has been meticulously formulated with a lightweight, silken texture. It absorbs rapidly into the skin, providing intense hydration without any oily residue. It is perfectly suited for all skin types, including combination and oily complexions.
Q: How soon can I expect to see visible results? A: Whilst you will notice an immediate improvement in skin softness and hydration, the long-term structural benefits—such as increased elasticity and the reduction of fine lines—typically manifest after 2 to 4 weeks of consistent morning and evening application.
Q: Is the serum suitable for sensitive skin? A: Yes, it is. Our formula is dermatologically tested and free from aggressive chemicals. However, if you have particularly reactive skin, we always recommend a small patch test on the jawline or behind the ear before full facial application.
APPLICATION & ROUTINE
Q: Where does the serum fit into my daily skincare ritual? A: For optimum results, apply 2-3 pumps to freshly cleansed and toned skin. Gently press the serum into your face and neck using your fingertips. Always follow with your preferred moisturiser and, during the daytime, a high-factor SPF.
Q: Can I use this alongside Vitamin C or Retinol? A: Absolutely. PDRN is incredibly stable and serves as an excellent partner to other active ingredients. In fact, its soothing properties can help mitigate the irritation sometimes caused by potent Retinols or exfoliating acids.
SUSTAINABILITY & SHIPPING
Q: Where are my items dispatched from? A: To ensure you receive the most authentic and freshest formulations, all orders are currently dispatched directly from our state-of-the-art facility in Seoul, South Korea—the heart of skincare innovation.
We manage the entire logistics process to ensure a seamless experience. While we are in the process of establishing a UK-based distribution centre to serve you even faster in the future, our current direct-from-source shipping allows us to guarantee the absolute integrity and authenticity of the Yeoner Ferment range. Every parcel is handled with the utmost care, ensuring it reaches your doorstep in perfect condition.
